So you’ve just completed a significant implementation to update your business platform. Congratulations! . . . Take a well-earned break but then get back to work as you must now keep it current, keep it fresh.
Whether on-premise or cloud, new versions and releases will soon come and it’s your responsibility to study their impact on your business, then use the relevant new features.
But today I’m concerned! Budgetary constraints, thin staffing, time pressures, and even a sense of accomplishment at project’s end, often cause an enterprise to postpone continual process improvement.
I challenge you to assign this part-time duty to a skilled staff member, or for the most lean organizations to buy what you need from someone like me.