Longevity

a partnership for long-term success of your business platform

Above and beyond customer service for “breaks” and “fixes” that require immediate attention, there is a need for thoughtful development of your business processes and systems to enable your ever-changing business requirements.

Here are the key features of Longevity:

  • Regular consultative conversations about your design plus:
    • Review of Intacct’s quarterly releases; and the impact on you
    • Semi-annual health check – mid-year and before your renewal
    • Timely topics on occasional customer-only webinars

  • Project work at a discounted rate
    • Suitable for small informal projects of 8 to 40 hours.
    • A statement of work is used for larger projects at rate(s) based on the nature of the work.