a partnership for long-term success of your business platform
Above and beyond customer service for “breaks” and “fixes” that require immediate attention, there is a need for thoughtful development of your business processes and systems to enable your ever-changing business requirements.
Here are the key features of Longevity:
- Regular consultative conversations about your design plus:
- Review of Intacct’s quarterly releases; and the impact on you
- Semi-annual health check – mid-year and before your renewal
- Timely topics on occasional customer-only webinars
- Project work at a discounted rate
- Suitable for small informal projects of 8 to 40 hours.
- A statement of work is used for larger projects at rate(s) based on the nature of the work.